Cancellation And Refund Policy

To cancel orders that aren’t dispatched yet:

1. Go to Your Orders

2. Select the item you want to cancel and click Cancel items

3. Provide reasons for cancellation (optional)

4. Click on Cancel Checked Items To cancel an order that has already been dispatched:

1. Go to Your Orders

2. Select the Request cancellation option and proceed further

3. The item(s) will be returned to us for a refund (if the payment is already made) In case you’re still contacted for delivery, please refuse to accept it.

Note: In case your order is combined with other active orders from your account and is shipped together as a single shipment under one common tracking number, then cancelling one partial order/item would result in cancellation of all the other orders/items combined in the shipment. You can either accept the entire shipment or refuse it completely.

If you refuse to accept the shipment, you will receive the complete refund once the shipment is returned to MAX-G, if the payment was already made.